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Welcome to SkoolSwap ("SkoolSwap", "we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you use the SkoolSwap mobile application, website at https://skoolswap.co.za, and related services (collectively, the "Platform").
By creating an account or using our Platform, you agree to the collection and use of your information as described in this Privacy Policy.
SkoolSwap is committed to protecting your privacy and handling your personal information responsibly. We process personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable laws.
We use appropriate technical and organizational measures to safeguard your personal information and continually improve the security of our Platform.
Platform means the SkoolSwap website, mobile application, and related services.
User means any person who creates an account or uses SkoolSwap.
Personal Information means any information that identifies or can reasonably identify an individual.
Processing includes collecting, storing, using, sharing, updating, deleting, or otherwise handling personal information.
When creating an account or using SkoolSwap, you may provide:
When you use the Platform, we may automatically collect:
When buying or selling items we may collect:
SkoolSwap does not store debit or credit card details. Payments are processed securely by trusted third-party payment providers.
We collect information:
We use personal information to:
Where required, we rely on your consent before sending marketing communications.
To help protect our community, we may use your information to:
Users who violate our policies may have listings removed or accounts suspended.
School names and affiliations help users discover relevant listings and improve marketplace trust.
Unless expressly stated, a school's presence on SkoolSwap does not mean that the school endorses SkoolSwap or any listing available on the Platform.
We do not sell your personal information.
We may share information with:
Information is shared only when required to provide our services, comply with the law, or protect our users.
Our Platform may use trusted third-party providers, including:
These providers process information in accordance with their own privacy policies.
Some of our service providers may process or store information outside South Africa.
Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place to protect your information.
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and prevent fraud.
Generally:
We use industry-standard security measures to protect personal information, including:
Escrow verification PINs are securely protected and are not accessible to SkoolSwap staff.
Although we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Subject to applicable law, you may:
Requests may be submitted using the contact details below.
You may request deletion of your account at any time.
Where permitted by law, we may retain certain records after account deletion for legal compliance, fraud prevention, dispute resolution, accounting, or security purposes.
Account deletion requests can be submitted at:
https://skoolswap.co.za/deletion
SkoolSwap is intended for parents, guardians, schools, educators, and members of school communities.
We do not knowingly collect personal information from children under the age of 13 without appropriate authorization or consent where required.
Our website may use cookies and similar technologies to:
You may disable cookies through your browser settings, although some features may not function correctly.
Users are responsible for the information, photographs, and descriptions they upload to the Platform.
SkoolSwap may remove listings or content that violate our Terms of Service, applicable laws, or community standards.
We may update this Privacy Policy from time to time.
The latest version will always be available on our website and will include the updated "Last Updated" date.
Your continued use of the Platform after changes become effective constitutes acceptance of the revised Privacy Policy.
If you have questions, requests, or concerns regarding this Privacy Policy, please contact us:
Email: admin@skoolswap.co.za
Website: skoolswap.co.za
Account Deletion: skoolswap.co.za/deletion
We will respond to privacy-related requests in accordance with applicable law.