Privacy Policy

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SkoolSwap (“we”, “our”, or “us”) operates the SkoolSwap mobile application and website at skoolswap.co.za. This Privacy Policy explains how we collect, use and protect your information.

1. Information We Collect

1.1. Information You Provide

1.2. Automatically Collected Information

1.3. Transaction Information

Item information (price, photo, description), payment status, escrow confirmation, PIN verification logs, payout status to seller.

No banking card data is stored by SkoolSwap — payments are handled by external payment providers.

2. How We Use Your Information

We use your information to: create and manage your account; allow buying and selling; secure payments with an escrow/PIN system; prevent fraud; enable chat; improve app performance; provide customer support; show relevant marketplace content.

3. Sharing of Information

We only share data with: payment providers; Firebase / Cloudflare; schools (if reporting fraud or misuse, when required); law enforcement (when legally required). We never sell personal data.

4. Data Storage & Security

Data is stored securely using industry-standard encryption. Passwords are never visible to us. Chat messages and transaction logs are encrypted. Escrow PINs cannot be restored or viewed by staff.

5. Your Rights

You can: request account deletion; request your data; update or change your details; withdraw consent. To request deletion, visit: skoolswap.co.za/deletion

6. Children’s Privacy

The app is intended for parents and school communities, not children under 13.

7. Contact Us

Email: admin@skoolswap.co.za
Website: skoolswap.co.za

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